Frequently asked questions.

Because every kitchen we build is fully custom, the price depends on your project — the size of the space, the materials you choose, and how we tailor the design to how you live. The best next step is to sit down with one of our designers, who will scope the project with your needs and budget in mind and give you a clear, itemized estimate. Book a consultation or visit our showroom to get started.

Start with a conversation. We design, manufacture, and install custom kitchens and built-ins, and it all begins with a consultation. Bring your inspiration, rough measurements, and a sense of your budget, and our designers will guide you through products, materials, and layouts that suit your space. You can book online or drop by the showroom.

Absolutely. Our showroom has full-size samples of every material family — from lacquer and wood to compact surfaces — so you can see and feel the finishes in person. Your designer will help you compare options side by side and choose what works best for your project.

Once your design is finalized and approved, we handle the order directly with you — no third parties. Your designer confirms the specifications, materials, and pricing, then places your kitchen into production and keeps you posted at every step through to installation.

A kitchen is one of the bigger projects you will take on, so plan for roughly 6 to 12 months from first inspiration to finished room. Building in a little extra time takes the pressure off. Timelines vary with the season and the scope of the work, and your designer will keep you informed of the schedule and any changes along the way.

Yes. While kitchens are our specialty, we also build custom cabinetry and built-ins throughout the home — bathrooms, entryways, living rooms, home offices, walk-ins, playrooms, libraries, and more. If it calls for thoughtful, made-to-measure storage, we can design and build it.

We focus on complete, custom kitchens rather than door-only refacing. In many cases the cost difference between refacing and a full custom renovation is smaller than people expect — and going custom lets you rethink the whole layout, optimize storage, and upgrade to better materials, with assembly and installation included.

Of course. If we designed your kitchen and you would like to add or extend elements later, get in touch with your designer. We keep your project details on file so new pieces match your existing finishes and hardware.

Looking after your kitchen is the best way to keep it beautiful for life. The right care depends on the material, so we provide a maintenance guide with simple, finish-specific steps. Follow the section for your material and a few basic precautions, and your cabinets will stay looking their best.

It depends on the finish. Refer to the section of the maintenance guide that matches your material for the recommended products and the ones to avoid, and your designer can answer any specific questions.

Reach out to us directly. If you notice an irregularity — a small defect, a problem with a piece, or a material issue — contact us and describe what you are seeing, and we will work with you to make it right.

Your kitchen is covered by our warranty, subject to certain conditions. Refer to the maintenance and warranty guide for details, or contact us and we will help you through the process.

We are committed to a more sustainable way of building. That starts with quality and longevity — a well-made kitchen that lasts a lifetime is the most sustainable kitchen there is. We choose traceable, certified materials and continually refine our products so durability, not disposability, drives our decisions. 

Before you send it to the landfill, consider giving it a second life. There are plenty of options: sell it, pass it to first-time homeowners renovating on a budget, fit out a cottage, offer it to a neighbour, or donate it to someone in need. It is a simple, economical way to shrink the carbon footprint of your new kitchen.